Local Number Port Process

We require the following documents to begin the porting process:

  1. Signed LOA [dated within 30 days]     LOA Form   LOA form to download
  2. email us   Please submit form on the website
  3. Please include your latest bill with current phone service provider.

If the billing address is different from the SITE address, please ensure to provide the site address for each Number being ported over.

Also be advised you may be charged for any LNP order that is REJECTED for incorrect info received.
You will see these charges on your invoice as follows: Rejection Charge for TN xxx-xxx-xxxx

If the same TN is rejected more than once for incorrect info then there will be more than one charge for the TN in question on your invoice with regards to rejection charges.

Timeline for Porting:

There is a 24-72 hour turnaround time to begin working on any requests that are received by our porting specialists. A confirmation email will be sent once work commences. Please wait 72 hrs before asking for an update IF no email has been received by our team. If you require a specific due date, please ensure the date is pushed out a minimum of 5-7 business days.

There is a 1-2 business day wait period to receive a CONFIRMATION/REJECTION back from the current carrier. Once we receive a confirmation/rejection, we will send an email advising of such. Should there be a rejection, this will add on several more days to complete the request. We will send out info re: the rejection back to you and await your response. Once we have all the info we will send a revised request.
An email will go out to you at this point to advise of the PORT DATE and to ensure you are ready on said date. Should you wish to CHANGE the port date, you will need to advise within 24 hours so we can make arrangements.

Once the order is complete, you will receive a COMPLETION NOTICE from our Porting Dept.



LOA Form   LOA form to download

Toll Free Port Form

(*) Indicates a required field:

*   Email of Submitter:

*   End customer name:

Additional Email Addresses:

*   Account Number:

*   End Customer Billing Address:

*   End Customer City:

*   End Customer Postal Code:

*   Current Provider or Reseller:

Individual or business line:

Your Current Pilot number

*   Hosted Linc Yes/No

*   PBX line Yes/No

Business name if hosted PBX:

Coverage Area

*   Toll Free Number(s) to Port:

Number(s) to Remain Active (not being ported):

Numbers to Disconnect:

Special Instructions:

Please attach the following files:

  1. The most recent copy of your invoice (*.jpg; *.jpeg; *.png; *.bmp; *.tiff; *.tif;)
  2. Letter of Authorization (*.doc; *.docx; *.txt; *.pdf; *.rtf;)

*   Invoice :

*   Letter of Authorization :



LOA Form   LOA form to download

Local Number Portability Form

(*) Indicates a required field:

*   Email of Submitter:

*  Customer / Company Name:

*  Complete SITE Address:

*  Business or Residential:

*  Current LSP / Carrier:

Current Provider or Reseller (if applicable):

*  Phone number(s) to port:

Phone number(s) to disconnect (if applicable):

*   End Customer Service Address:

*   End Customer City:

*   End Customer Postal Code:

*  Business Listing Required (for new or to maintain existing)?

*  Plan to add numbers to:

Number(s) to Remain Active (not being ported):

Special Instructions:

Please attach the following files:

  1. The most recent copy of your invoice (*.jpg; *.jpeg; *.png; *.bmp; *.tiff; *.tif;)
  2. Letter of Authorization (*.doc; *.docx; *.txt; *.pdf; *.rtf;)

*   Invoice :

*   Letter of Authorization :